Insurance - Motor Vehicle The key to dealing with high frequency claims is to make decisions early and then implement them quickly. That’s how we approach motor claims, whether our client is recovering its own losses or defending a claim brought by the other driver/insurer.  We use a program called Caseflow to manage files and, if the client wishes, as the format for reporting current status on-line through a secure extranet site.  Our lawyers look after strategy and our law clerks look after the paperwork, a combination which delivers excellent and efficient results.